Careers

Sales Customer Service Assistant

Bourne Space, BH1 2EF

Job Description

JJ Building Materials | Full-time | Office-based

JJ Building Materials is a fast-growing online building supplies business. We’re looking for a confident, organised individual to support our e-commerce sales and customer service team.

The Role

  • Handle customer enquiries by phone, email, and live chat
  • Assist with online orders, quotes, and product questions
  • Process orders and resolve delivery or aftersales issues
  • Support online sales and upsell where appropriate

What We’re Looking For

  • Customer service or sales experience preferred
  • Confident with computers and online systems
  • Strong communication and organisation skills
  • Building materials knowledge is a bonus, not essential

What We Offer

  • Competitive salary
  • Training and progression opportunities
  • Friendly, growing team environment

Salary & Benefits

£28,000 - £30,000 Per Year

Responsibilities

  • Handle customer enquiries by phone, email, and live chat
  • Assist with online orders, quotes, and product questions
  • Process orders and resolve delivery or aftersales issues

    Support online sales and upsell where appropriate

Requirements

Customer service or sales experience preferred

Confident with computers and online systems

Strong communication and organisation skills

Building materials knowledge

Contract Type

Full-time, Permanent